How Does A Nest Camera Work
Notation: While Google still sells the Nest Cam Indoor, they accept removed Nest Secure from availability for purchase.
The Nest Cam Indoor is Nest'south original indoor camera, currently priced at $199. For users on a budget, information technology's certainly not the cheapest camera around, merely it is a skillful cost considering the features. Let's get started with the original Nest indoor camera review now.
- Works with Alexa, Google Assistant and Philips Hue lightbulbs
- Person detection bachelor with Nest Aware subscription
- 1080p Hard disk drive video, infrared night vision and two-mode audio
Nest Cam Indoor Features Breakup
| Field of vision | 130° |
| Resolution | 1080p |
| Zoom | 8x |
| Two-manner audio | Yes |
| 24/7 recording | Yes |
Overview
The Nest Cam Indoor may be better for some people more than others.
Who We'd recommend
- Someone in the Amazon or Google smart home ecosystems
- Anyone that wants affordable deject storage
- A person that wants 1080p Hd video, ii-way audio, and excellent infrared night vision
Who We Wouldn't Recommend
- Someone who wants person detection included
- Anyone who wants a cost under $200
Video Review
Our video review of the Nest Cam Indoor shows users exactly what the photographic camera footage looks like during the day and at night, as well as detailing sound, smart platform integrations, installation and more.
Features
Like we practice all security cameras, nosotros put the Nest Cam Indoor through Security.org'southward Necessary Features Test.
Video Quality
The Nest Cam Indoor has 1080p HD video, the industry standard, plus a wide, 130-degree field of view. Users will be able to zoom in optically 8 times for the smaller details, which is impressive.
Sound
The Nest Cam Indoor has two-mode audio via a speaker and microphone. This ways the users can actually speak through the Nest Cam Indoor through the Nest app remotely, useful for stopping intrusions as they're occurring or just communicating with a family member.
Night Vision
The Nest Cam Indoor has infrared night vision from eight LED sensors, making for very clear vision at night.
Storage
1 drawback of the Nest Cam Indoor is it'due south lack of local storage. While there's no slot for a micro-SD card, Nest gives users three hours of cloud storage on the house. Beyond that, they'll have to pay $half-dozen a calendar month or $sixty a year for 30 days of cloud storage or $12 a month or $120 a year for threescore days.
| Nest Free | Nest Aware | Nest Aware Plus | |
|---|---|---|---|
| Outcome Video History | 3 Hours | 30 days | 60 days |
| 24/vii Video History | 0 | 0 | x days |
| Monthly Price | $0 | $half dozen | $12 |
| Yearly Price | $0 | $sixty | $120 |
| Yearly Savings | N/A | $12 | $24 |
Smart Platform Integrations
Given that Google owns Nest, it's no surprise that the Nest Cam Indoor works with Google Assistant, the company'southward voice assistant. Just it also works with Alexa every bit well equally smart lite bulbs from Philips Hue, assuasive for automated actions similar having the living room lights turn off when the Nest Cam Indoor is armed. Permit'south encounter exactly how users tin control the Nest Cam Indoor with their voices lonely.
Alexa
Users will exist able to bear witness footage from the Nest Cam Indoor on their Repeat Show, Echo Spot and Fire TV. Here are some sample commands:
- Alexa, testify the living room camera.
- Alexa, hibernate the sleeping accommodation photographic camera.
Google Assistant
Those in the Google smart dwelling house ecosystem will exist pleased to be able to play their Nest Cam footage on Google's smart displays like the Nest Hub and Nest Hub Max, too every bit bandage it to smart TVs through Chromecast. Hither are the commands that can exist used with the Nest Cam Indoor:
- Hey Google, play the living room camera on the kitchen Idiot box
- Hey Google, cast my bedroom camera to the Nest Hub Max
Artificial Intelligence
While the Nest Cam Indoor doesn't come with whatever artificial intelligence (AI) capabilities, users can purchase person detection through Nest Enlightened. Person detection means that the camera doesn't but warning users of whatsoever move that their Nest Cam Indoors capture. Rather, they'll only exist notified if the Nest Cam Indoor detects a person, making for notifications that affair more.
Nest Aware takes it a stride further with familiar face alerts. Over fourth dimension, the camera volition begin to recognize sure faces, which the user can proper name in the Nest app. Users tin also receive dog-barking alerts and person speaking alerts, making for a smart photographic camera that'due south truly intelligent.
Design
Now that nosotros've gone over the Nest Cam Indoor's features, let'south talk a bit more than about its design.
Ability
The Nest Cam Indoor must be plugged into power, which shouldn't exist a problem as information technology'south an indoor camera. However, some people may prefer wireless cameras, making the Nest Cam Indoor a poor choice.
Connectivity
The Nest Cam Indoor should exist connected to dwelling house Wi-Fi. If not, users won't exist able to apply the Nest app to livestream footage, speak through ii-fashion audio, and by and large control and monitor it. However, if the user buys professional monitoring, they'll still be able to employ the Nest app fifty-fifty if the Wi-Fi fails, equally information technology includes cellular backup.
How Information technology Performs
Our experts tested out the Nest Cam Indoor, and then let's see how well it worked and how easy information technology was to ready.
How to Set Instructions
Nest has instructions on how to set up up their cameras and connect them to the Nest app on their website. Here are the first few steps:
- Download the Nest app and create an business relationship, if not already washed.
- Browse the QR code on the bottom of the Nest Cam Indoor and name it in the Nest app by its location.
- Plug in the Nest Cam Indoor and add it to the habitation WiFi.
Subscription Plans
Currently, users can buy Nest Enlightened by the amount of cloud storage they'll receive: 30 days of cloud storage for $6 a calendar month or $sixty a year, or threescore days of cloud storage for $12 a month or $120 a year. Users can choose from monthly, flexible contracting that tin can be cancelled anytime, or annual contracting, which can save users $12 or $24 a year.
Professional monitoring costs either $xix a month if the user wants to sign up for a three-year contract, or $29 a calendar month if the customer wants calendar month-to-month contracting. Like we said, this includes cellular backup.
The Nest App
To get the about out of the Nest Cam Indoor, downloading the iOS or Android Nest app is a necessity.
Features
Through the Nest app, users will exist able to livestream footage, speak through two-mode audio, receive notifications, view cloud storage, prepare upward smart platform integrations, and more.
Google Play Store Rating
Currently, the Nest app has a rating of 4.two on the Google Play shop, which is well-nigh perfect.
Apple tree Store Rating
Nosotros tested out the Nest Cam Indoor using the Nest app for iOS, which has an even better 4.7 star rating. This is much improved from the concluding time we tested out the camera and its app, so we're glad to see that Nest has been improving it, and we concur with the high rating, as this app is very like shooting fish in a barrel to utilise.
Comparisons
In this section, we're comparison the Nest Cam Indoor to the Nest Cam IQ Outdoor, the Nest Cam Outdoor and the Arlo Pro two.
Nest Cam Indoor vs. Nest Cam IQ Indoor
The Nest Cam IQ Indoor is basically a more than avant-garde version of the Nest Cam Indoor, costing $299 in comparison to $199. The cameras both have 1080p HD video, 130-degree fields of view, and the same storage options and smart platform integrations. However, the IQ has twice the corporeality of LED sensors than the Nest Cam Indoor, making the infrared nighttime vision twice equally impressive, plus the power to zoom in 12 times as opposed to 8. And with a speaker seven times more powerful, the IQ also has improved ii-way audio.
Finally, the Nest Cam IQ Indoor includes person detection, unlike the Nest Cam Indoor, and it tin be wireless or plugged in, while the Nest Cam Indoor is plug-in only. We'd recommend the Nest Cam IQ Indoor to users that want the improved video, night vision, audio, and AI features, only the Nest Cam Indoor to users more concerned with saving the extra $100. To learn more, read our total Nest Cam IQ Indoor review.
Nest Cam Indoor vs. Nest Cam Outdoor
The Nest Cam Outdoor is the original outdoor camera from Nest. Unlike the Nest Cam Indoor, information technology has an IP rating of 65, meaning information technology'south weatherproof and can be used in temperatures from negative four to 104 degrees Fahrenheit. But in terms of features, it's pretty similar to the Nest Cam Indoor, with the verbal same video, audio, night vision, storage options, smart platform integrations and AI. Both cameras plug in, which could be an issue for some users that want a wireless outdoor camera. For more data, read our review of the Nest Cam Outdoor.
Nest Cam Indoor vs. Arlo Pro 2
Different the Nest Cam Indoor, the Arlo Pro 2 can be used outside in temperatures from negative four to 104 degrees Fahrenheit. It besides works with Alexa and Google Assistant in improver to IFTTT, Stringify and Apple HomeKit. The Arlo Pro two besides has local storage and vii days of gratuitous cloud storage, while Nest only gives users three hours for costless.
Both cameras have 1080p HD video, eight times zoom, 130-degree fields of view, and infrared night vision, although we weren't super impressed with the Arlo Pro 2'southward nighttime vision, two-way audio, and person detection available for an extra price. The Arlo Pro 2 is wireless with a bombardment life of 3 to six months, while the Nest Cam Indoor only plugs in.
Finally, the Arlo Pro 2 has a built-in siren that's over 100 decibels, all for a cost of $219.99. Overall, we'd recommend the Arlo Pro 2 for outdoor utilize, but the Nest Cam Indoor for indoor use. Want to know more? Read our total comparison of the Nest Cam Indoor vs. Arlo Pro 2.
| Nest Cam Indoor | Arlo Pro 2 |
| 1080p Hard disk video | 1080p Hd video |
| 130 degree field of view | 130 degree field of view |
| Infrared nighttime vision | Infrared dark vision |
| Two-way audio | Two-mode audio |
| Plug-in power | Battery power |
| No siren | 100 decibel siren |
| Infrared night vision | Infrared night vision |
| No local storage | Local storage |
| iii hours of free cloud storage, 30-sixty hours with Nest Aware subscription | 7 days of costless cloud storage, thirty-60 days with Arlo Smart subscription |
| Alexa, Google Assistant, and Philips Hue lighting smart domicile integration | Alexa and Google Assistant smart habitation integration |
| Person detection with Nest Aware | Person detection available with Arlo Smart subscription |
| Facial recognition with Nest Aware | No facial recognition |
| $199 | $219 |
Customer Support
Here's the information on how to get in impact with Nest's customer back up squad.
Phone Number
Phone call Nest at 1-855-469-6378 to get support over the phone.
While Nest back up lacks a direct email, users can reach out via Twitter and Facebook Messenger.
Online Assist Center
The best way to reach out to Nest is to look at their online support heart, which has actually detailed guidelines on each product as well as a community forum. Most questions can be answered through the online help middle, in our feel.
Live Chat
For the quickest answers, ask support questions over the alive conversation pick on their website.
Our Feel Contacting Support
When we couldn't detect our answers on Nest's online support centre, we were forced to utilize either live chat or the phone line. Unfortunately, the phone support was pretty poor. Our representative didn't seem to be very knowledgeable about the Nest products in general and knew about as much as was on the website, defeating the purpose of the phone line itself.
Amazon Ratings
The Nest Cam Indoor currently has a 4.1 out of 5 star rating on Amazon, which is really practiced. Nonetheless, when nosotros searched "customer support," nosotros found that the bulk of the reviews were i star. One user complained of the phone line specifically,
"Over the class of the final 5 days, I've called Nest support three times by phone and have been on hold for a total of three hours and never got through. I contacted them on Twitter but they told me I had to telephone call by phone. Their back up department does not take an email address – or if they exercise, they don't advertise it…"
Unfortunately, this matched our experience with Nest's phone line, which should only exist used as a final resort after the online options.
Customer Support
Here's the information on how to become in impact with Nest's customer support team.
Telephone Number
Call Nest at 1-855-469-6378 to get support over the phone.
While Nest support lacks a direct email, users can reach out via Twitter and Facebook Messenger.
Online Help Center
The best manner to accomplish out to Nest is to look at their online support center, which has really detailed guidelines on each production too every bit a community forum. Most questions can be answered through the online help middle, in our experience.
Live Conversation
For the quickest answers, ask support questions over the alive chat option on their website.
Our Experience Contacting Support
When we couldn't find our answers on Nest's online support eye, we were forced to use either live conversation or the telephone line. Unfortunately, the telephone support was pretty poor. Our representative didn't seem to exist very knowledgeable about the Nest products in general and knew about as much every bit was on the website, defeating the purpose of the phone line itself.
Amazon Ratings
The Nest Cam Indoor currently has a 4.1 out of v star rating on Amazon, which is really expert. However, when we searched "customer support," we found that the majority of the reviews were one star. One user complained of the phone line specifically,
"Over the form of the last 5 days, I've chosen Nest support 3 times by phone and have been on hold for a total of 3 hours and never got through. I contacted them on Twitter only they told me I had to phone call past phone. Their support department does not take an email address – or if they do, they don't advertise it…"
Unfortunately, this matched our experience with Nest's telephone line, which should merely exist used as a last resort after the online options.
Nest Cam Indoor FAQs
- Is there a monthly fee for Nest Cam?
There is no required monthly fee for the Nest Cam. Yet, if you buy Nest Enlightened, y'all'll become additional cloud storage plus person detection, dog barking alerts, person speaking alerts, facial recognition, and activity zones. 30 days of cloud storage costs $vi a month or $60 a twelvemonth, while 60 days costs $12 a month or $120 a year, adding on 24/seven video history to boot.
- Is the Nest indoor camera wireless?
The Nest Cam Indoor is not wireless. Rather, it needs to exist plugged into power to work. However, the Nest Cam IQ Indoor can be either wireless or plug-in.
- How much is a Nest indoor camera?
The Nest Cam Indoor, Nest'south original indoor photographic camera, costs $199. The Nest Cam IQ Indoor, the latest version of their indoor camera, costs $299. There are as well divide, optional costs for storage, avant-garde artificial intelligence features and professional monitoring.
- Where should I put my Nest camera indoors?
Nest cameras should be placed in a central area on the ground level or homes, similar a main hallway or living room. Make sure they're placed near a power outlet, as the Nest Cam Indoor must be plugged in. They should as well be in an area with a strong Cyberspace connectedness.
- Can I apply the Nest photographic camera without a subscription?
The Nest cameras can be used without a subscription. The user will still be able to livestream footage, cheque the statuses of, receive notifications of and control their Nest cameras remotely through the Nest app. However, users will only get three hours of cloud storage without a subscription.
- Is a Nest worth the money?
Nest cameras are worth the money. They are at the top of their game in terms of video, audio, night vision, smart platform integrations and artificial intelligence. Just for a user on a upkeep, the original Nest cameras, the Nest Cam Indoor and the Nest Cam Outdoor, are a better option than the Nest Cam IQ Indoor and Nest Cam IQ Outdoor.
Source: https://www.security.org/security-cameras/nest/review/indoor/
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